Chapa handles Disputes.

Here at chapa we guarantee a safe enviroment for every party involved, you will always be eligible to receive a full refund of your purchase, provided that your payment scenario is covered by our Payment Protection Promise. .

You are eligible if and only if :

You were charged for something you didn't purchase.

Your order never arrived.

Your order arrived, but it's significantly different from what was displayed and described.

Amount

Payer Name

Transaction ID

Payment Type

Payment Date